Grand Outlet Riviera Maya: What’s Really Inside the Biggest Shopping Mall in Cancun
Is the Grand Outlet Riviera Maya worth the hype? Here is everything you need to know before you visit, from the best stores to the hidden entertainment gems.
If you’ve driven down the highway from Cancun to Puerto Morelos recently, you’ve likely seen the massive, modern structure rising from the jungle. This is the Grand Outlet Riviera Maya, a project that claims the title of the largest luxury outlet mall in Latin America.
But is it just another mall, or is it a must-visit destination on your Cancun vacation?
After its initial opening phases in late 2023 and steady growth through 2024, the Grand Outlet has evolved into something more than just a shopping center. By 2025, it will have positioned itself as a full-blown entertainment hub.
Whether you’re looking to score deals on designer brands, escape on a rainy day, or find a fun activity for the kids, this guide covers it all.
If you want to learn more about your shopping options in Cancun and compare the different Cancun malls, I’ve got you covered. 😎 But now let’s focus on the Grand Outlet Riviera Maya.
📍 Location & How to Get There
The Grand Outlet Riviera Maya is strategically located just 8 minutes from the Cancun International Airport, making it an incredibly convenient stop right after you land or before you fly out.
- Address: Carretera Federal Cancún-Puerto Morelos Km 21, 77500 Cancún, Q.R.
- Distance from Cancun Hotel Zone: ~25-30 minutes
- Distance from Puerto Morelos: ~15 minutes
- Distance from Playa del Carmen: ~40 minutes
🚌 Free Shuttle Service
One of the best perks is the free shuttle service. You don’t need to pay for an expensive taxi if you are staying in key areas.
- From Cancun: Shuttles often run from major spots like Plaza Las Americas or specific meeting points in the Hotel Zone.
- From Puerto Morelos: Direct shuttles are available.
- Tip: Check their official social media pages for the most up-to-date daily schedule, as times can change seasonally.
🛍️ The Shopping Experience: Luxury vs. Mainstream
The mall is divided into different zones, but the most talked-about is the Luxe Oasis. This is where you find the high-end designers that you won’t see in typical Cancun malls like Plaza Las Americas.
Luxury Brands (The “Luxe Oasis”)
If you are a fashionista, this is your paradise. Expect to find:
- Dolce & Gabbana
- Zegna
- Armani Outlet
- Carolina Herrera
- Purificación García
- Lacoste
- Hugo Boss
- Coach (Often has 50% off sales)
Mainstream & Sportswear
For everyday shopping, the selection is vast and growing:
- Nike Factory Store (Huge selection)
- Adidas
- Under Armour
- Puma
- Calvin Klein
- Tommy Hilfiger
- Levi’s
- Skechers
- Crocs
- Bath & Body Works
💡 Honest Review (2025 Update): When the mall first opened, visitors complained about “empty storefronts.” While you will still see some unoccupied spaces (it’s massive), the occupancy rate has improved significantly in 2025. The major anchor stores are all open and fully stocked. Don’t let old reviews deter you; there is plenty to shop for now.
🎢 Entertainment: The Real Reason to Visit
This is where the Grand Outlet Riviera Maya truly shines. It’s not just for shoppers; it’s a playground.
1. Intrepoli
This indoor entertainment center is a lifesaver on hot or rainy days. It features:
- Go-Karts: An electric indoor track that is fast and fun.
- Mini-Golf: A glow-in-the-dark course.
- Laser Tag & Arcade: Great for teenagers.
- Climbing Walls: Safe and active fun for kids.
2. Happi Arena (Ice Skating)
Yes, you can ice skate in the Caribbean! The Happi Arena features an Olympic-sized ice rink. It’s a surreal experience to step out of the tropical heat and onto the ice. It’s perfect for cooling down.
3. Other Attractions
- Beach Club: A man-made beach area for relaxing (check availability as this is seasonal).
- Casino: A large casino is part of the master plan for adult entertainment.
- Kids Areas: There are free playgrounds and a “coin-operated” ride area scattered throughout the mall.
🍔 Dining Options
The Food Hall has received mixed reviews in the past, but it has expanded.
- The Vibe: It’s an open, airy space with a strong focus on Asian cuisine, but you’ll also find burgers, tacos, and seafood.
- Top Picks:
- Wingstop: A reliable favorite.
- Carl’s Jr: Good for a quick bite.
- Tacos & Local Fare: Look for the smaller kiosks for authentic Mexican snacks like marquesitas or churros.
⚠️ Note: If you are a foodie looking for a gourmet sit-down dinner, your options might be slightly limited compared to the Hotel Zone. It’s best for casual dining.
🕒 Opening Hours & Best Time to Visit
- Mall Hours: Daily from 11:00 AM to 9:00 PM.
- Restaurant/Entertainment Hours: Some venues like the Go-Karts or bars may stay open later, until 10:00 PM or 11:00 PM.
When to go?
- Weekdays (Mon-Thu): Best for shopping without crowds. You’ll have the stores to yourself.
- Weekends (Fri-Sun): The vibe is livelier, and all entertainment options are guaranteed to be fully staffed and operational.
🏆 Final Verdict: Should You Go?
YES, if:
- You love luxury brands and want outlet prices (30-70% off).
- It’s raining and you need an indoor activity.
- You have kids who need to burn off energy at the go-karts or ice rink.
- You have a late flight and need to kill 3-4 hours near the airport.
NO, if:
- You are expecting a traditional “American” mall experience with hundreds of packed stores (it’s still growing).
- You are staying deep in Tulum (the drive might be too long just for a mall).
The Grand Outlet Riviera Maya is an ambitious project that is finally coming into its own. It’s a unique addition to the Mexican Caribbean and definitely worth a stop on your next trip.
Conclusion: is The Grand Outlet Riviera Maya a great addition?
Shopping is one of the things that you can do in Cancun, and although there are a lot of great places for shopping in Cancun, GO Riviera Maya is more than just a shopping center; it’s a comprehensive retail and entertainment complex that promises an unforgettable experience for visitors.
With its vast selection of stores, attractive deals, and family-friendly amenities, set against the backdrop of the Riviera Maya’s natural beauty, it stands out as a top destination for those looking to enjoy the best of shopping and leisure in Mexico.
Before you go…
If you are planning a trip to Grand Outlet Riviera Maya, you may want to visit some of the nearby attractions, such as:
- Visit some of the cenotes along La ruta de los Cenotes
- Take a walk on the beach in Puerto Morelos
If you need to rent a car, check out my post on renting a car in Cancun or book directly with the best car rental platform.
